Gema have a very good customer service, always respond on time manner and with professionalism. She is on top of every single stage during the process.

From the beginning when we knew we wanted to sell our home on Copper Peak Lane in San Jose, we were sure that Gema would be one of the people we would speak to about the sale.  We'd been receiving her helpful emails about preparing to sell a home for a while and we could sense her enthusiasm and professionalism.  We spoke to other realtors before ultimately selecting Gema to help us sell our home. One of the main reasons we selected Gema was because she assured us that it was indeed possible to sell a home in the midst of a pandemic with social distancing and other requirements in place.  She talked to us about pricing, staging, the process, the team she worked with and her long career in the business.   Once we signed the contract to work with Gema/Compass, things kicked into high gear.  Within a few days with her guidance, inspections were taking place, the house was staged, photographs and videos were taken, the sign was up and we were on our way.  Gema did virtual open houses, responded to calls from interested buyers and represented our interests with the highest level of integrity.  She even did a virtual open house one evening at sunset to show potential buyers the amazing sunset from our back deck!  From our perspective, she went above and beyond. I know we can't possibly have been her only clients, but we felt as if we were from her responsiveness to our multitude of questions, and the time she devoted to virtual open houses and completing the necessary COVID-19 paperwork.  Gema was always positive and upbeat.  She gave wise advice and listened to our needs and concerns.  In the end the house sold in less than two weeks resulting in happy buyers and very happy and satisfied sellers.  We can't thank Gema enough for all she did to make selling our house a successful and painless experience. Paul and Elizabeth